(12-24-2015, 06:45 PM)Charon Wrote: really nice, macro mass.

it's beautiful.

May u have the desires of ur heart as the new year begins.

Really sweet.

(12-27-2015, 11:58 AM)Ismar Wrote: I've had a slight problem with an order from macromass, and is not getting any serious help at their webbsite.. What should I do? Couse I really like them from before and is a little dissapointed at the time actually..

(12-27-2015, 05:37 PM)Macro Mass Wrote:

(12-27-2015, 11:58 AM)Ismar Wrote: I've had a slight problem with an order from macromass, and is not getting any serious help at their webbsite.. What should I do? Couse I really like them from before and is a little dissapointed at the time actually..

Buddy, The problem is your own created. We sent your order and it got returned from your country. Returned parcels are not received by us. Because we use fake sender details. We still offered to ship your parcel but you vanished away and now returned after one year. We are still willing to help but not the way you want. I told you i can offer you discount on orders shipped from PH, But expect nothing from P. This is a very clear answer whether you call it disappointment or whatsoever. I have the chat conversation screenshot of which i would gladly provide to the administration when required.

(12-27-2015, 05:37 PM)Macro Mass Wrote:

(12-27-2015, 11:58 AM)Ismar Wrote: I've had a slight problem with an order from macromass, and is not getting any serious help at their webbsite.. What should I do? Couse I really like them from before and is a little dissapointed at the time actually..

Buddy, The problem is your own created. We sent your order and it got returned from your country. Returned parcels are not received by us. Because we use fake sender details. We still offered to ship your parcel but you vanished away and now returned after one year. We are still willing to help but not the way you want. I told you i can offer you discount on orders shipped from PH, But expect nothing from P. This is a very clear answer whether you call it disappointment or whatsoever. I have the chat conversation screenshot of which i would gladly provide to the administration when required.

(12-27-2015, 08:45 PM)Ismar Wrote:

(12-27-2015, 05:37 PM)Macro Mass Wrote:

(12-27-2015, 11:58 AM)Ismar Wrote: I've had a slight problem with an order from macromass, and is not getting any serious help at their webbsite.. What should I do? Couse I really like them from before and is a little dissapointed at the time actually..

Buddy, The problem is your own created. We sent your order and it got returned from your country. Returned parcels are not received by us. Because we use fake sender details. We still offered to ship your parcel but you vanished away and now returned after one year. We are still willing to help but not the way you want. I told you i can offer you discount on orders shipped from PH, But expect nothing from P. This is a very clear answer whether you call it disappointment or whatsoever. I have the chat conversation screenshot of which i would gladly provide to the administration when required.

Okey, this post here was not meant to try to stain you in any way. We were having a conversation at your webbsite were you all of a sudden left/did not answer me any more. I have been in hospital for about 9 months, thats why i dissapeared. I had forgotten about that parcel, all I know was that it did not delivered and put no more tought to it. Then I was about to make one order and remembered your webbsite delivered to me once before. So out of my good toughts of your previous service to me I looked you up and by accident remembered that i had an account at MM. There I found your post to me, were you asked me to give you a new adress. This was no demand, this was a question. I posted here to see if i could get a full answer from another of you guys who would take contact and answer me fully since you left me hanging in your webbsite. I guess I have had your answer for me now, in a less pleasent way tough.. So thank you for painting me up here instead of giving me the explanation you gave me here on your own customers logg.. I am not saying youre company have been doing bad service, I am saying that I was not fully debriefed since you left the conversation. I was partly ignored and wanted to try someone else on your team to talk to for a complete and concrete answer. I am sorry for this small mather to have blossomed up to something unpleasant and unnessecary. But thank you for your answer..

(12-27-2015, 08:17 PM)selfless-desires Wrote:

(12-27-2015, 05:37 PM)Macro Mass Wrote:

(12-27-2015, 11:58 AM)Ismar Wrote: I've had a slight problem with an order from macromass, and is not getting any serious help at their webbsite.. What should I do? Couse I really like them from before and is a little dissapointed at the time actually..

Buddy, The problem is your own created. We sent your order and it got returned from your country. Returned parcels are not received by us. Because we use fake sender details. We still offered to ship your parcel but you vanished away and now returned after one year. We are still willing to help but not the way you want. I told you i can offer you discount on orders shipped from PH, But expect nothing from P. This is a very clear answer whether you call it disappointment or whatsoever. I have the chat conversation screenshot of which i would gladly provide to the administration when required.

Can agree with everything macro mass said. My most recent order had a problem and he immediately reshipped for my satisfaction. Please macro does us all a great service. Doesn't need to be treated this way especially with how excellenct his service is.